VIOVA

FAQ

Quick answers before you post.

Do I need to write prompts?
No. Each template includes the trend, timing, and edit instructions. You only upload photos in the labeled slots.
How many photos do I upload?
It depends on the template. “You Talking Bout Me?” uses three people: purple (closest), blue (middle), and green (back). Match the color on screen when you upload.
What photos work best?
Clear faces, good lighting, one person per image. Stylized or fictional characters often work better than blurry group shots.
How long does rendering take?
Usually one to three minutes. Stay on the page while we poll for your clip, then download the MP4.
Can I use photos of real people?
Only people who gave you clear consent. No minors, no public figures you do not have rights to, and no harassment. See our content policy.
Do I need an account?
Yes. Sign in with Google or email/password, choose a plan on Pricing, then generate. Each run uses 50 credits from your monthly balance.
Who owns the output?
You are responsible for your uploads and how you use the video. See Terms for the full license and restrictions.
Something failed or looked wrong
Try again with different photos, check slot order (Image 1 = purple), or contact us with the time of the run.

Still stuck? Contact us or read the content policy.